IT Helpdesk

IT Helpdesk

IT Helpdesk Support

With our experienced helpdesk support consultants at the end of a phone all problems will be solved quickly and efficiently before they have an impact on productivity.

IT Helpdesk Support

Don’t let your business grind to a halt when you experience IT issues. When emails stop being sent & received, printers stop printing and desktop PC’s / laptops stop working it impacts productivity and profit.  A good reliable IT helpdesk should be part of your business’s foundations to ensure any downtime is minimised and staff know who to call.

Commercial Networks offers IT Helpdesk Support with help at the other end of the phone exactly when you need it. Our experienced team of experts have over 40 years of experience solving a range of IT issues and can work quickly and effectively to resolve problems and get you up and running with a minimum of delay.  With our remote support tools, we can quickly and effectively connect to workstations or run updates scripts to get you up and running quicker.  We find that it is sometimes far quicker to connect on and resolve issues than despatch engineers to customer sites.  This helps us to reduce our carbon footprint and speed up the level of response we can offer.

We can be very flexible and customise the level of support we provide to meet your exact needs and requirements so you only pay for what you absolutely need. Give us a call today on 0333 444 3455 to see how we can help you.

IT Helpdesk Support

Benefits of using remote IT Support

  • Reduce Staffing Costs

    Using remote IT Support means you can reduce your in house IT costs by outsourcing your support and only paying for what you need.

  • Reduce Infrastructure Costs

    Eliminate the need for expensive monitoring or diagnostic software licences and certain services such as Microsoft Exchange can be hosted with us in the ‘cloud’.

  • Fast Response

    If your company is based on several sites remote IT support can respond immediately and be working to resolve issues whilst in house support are travelling to site.

  • Vast Knowledge Pool

    Save the costs of having staff on site with different specialties and take advantage of our team of experts who’s vast knowledge pool covers all areas of IT disciplines.

GIVE US A CALL

If you’d like to have a chat about our services & how we can help call us on 0333 444 3455

SEND US AN EMAIL

Email us at any time and we will get straight back to you
sales@cnltd.co.uk