Managed IT Support for Accountants

Managed IT Support For Accountants

Commercial Networks provides a full range of managed IT services and support for accountants throughout Staffordshire and Cheshire. Having spent over 10 years working with Accountants all over the UK we have the right skills and experience to assist your accountancy firm.  No matter your requirements, either hardware, support, cloud technology or consultancy we at commercial networks are here to help you. 

With the change in working recently we have more need to work from anywhere.  This has often proved difficult for some accountants who are not set up to work this way.  Sage tried to address this slightly by using products like sage cloud, but we all know there are advantages to Sage 50 or 200. We can assist with getting Sage environments running in the cloud or remote accessing on site servers away from the office.  

Complex excel spreadsheets need to be collaborated on by multiple staff from different locations.  We have delivered solutions using SharePoint and Teams to best store these documents and provide versioning and secure backups just in case a member of staff gets keyboard happy and deletes a sheet by accident. We have seen it all before, even the time the cat jumped on the laptop for warmth and the file disappeared!  

How to choose a Managed IT provider for your accountancy firm

1. Service Capability: Evaluate if the provider can support specific software like Sage in Office 365 and offer essential services like cloud backups.

2. Support Hours: Determine if standard 9-5 support suffices or if 24×7 service is needed, especially during critical periods like tax return seasons.

3. Research and Requirements Matching: Research potential providers to ensure their services align with your needs. Focus on response times, scalability, and expertise in the accounting industry.

4. Engagement and Understanding: Engage in discussions with potential new providers to confirm their understanding of your business requirements and budget.

What are the benefits of Managed IT Services?

By working with Mat and Steve at Commercial Networks you can ensure we are taking the most responsible approach to ensure we are optimising the efficiency of your business.  We are ensuring the security of your systems and safe keeping the information and data you are holding.  Some of the benefits include :

1. Reliable maintenance – Managed IT services ensures that accounting software, databases and systems are maintained and updated 24 x 7 

2. Security – Managed IT services ensures there are cyber security measures in place to protect financial data to prevent unauthorized access.  We safeguard against cyber breaches and ensure all staff member complete regular cyber security training. 

3. Data Backup and Recovery – Regular backups are vital to minimise the risk of data loss, they enable accountants to quickly recover critical financial information in case of disaster or emergency.  

4. Support services – Managed IT provides accountants with a UK help desk for those times where pro active maintenance is not enough.  Such as an application is not giving the usual screens or an update has changed the way an application looks and you need to talk it through with a member of the commercial networks team. 

Why Choose Commercial Networks as your accounts IT Managed Service Provider ? 

Commercial Networks would welcome the chance to become your IT department.  We would first need to make sure our businesses are aligned to work together in partnership.  Our team love to solve problems and work behind the scenes to make sure your systems are always there and available when you need them.  There is nothing worse than joining a zoom call for a networking event only for it to start to update and restart in the middle of the call. 

We offer both remote and on site services.  If we can not resolve an issue remotely we will get an engineer to your workplace within 8 hours to resolve the fault.  With a  focus on customer service we offer prompt and responsive support for any IT issues your accountancy business may experience. 

We bring extensive experience in delivering IT across various industries.  Our team are committed to understanding your business needs and tailoring an IT solution to drive your success. Mat and Steve have a strong focus on a pro-active rather than reactive services and love it if you and your ff never need to call us.