Our managed support services are available from a convenient monthly fee and provide all your IT support requirements including:
- Unlimited Telephone and Remote Support
- Unlimited Onsite Support
- Proactive 24/7 Monitoring
- Pre-emptive Maintenance visits
- Enhanced Priority Response Service Level Agreement (SLA)
- Hardware procurement and installation
AdHoc IT support
We also offer flexible pay as you go support packages which are perfect for start-up companies or organisations with less than 5 employees. With our online call logging system you can monitor the amount of hours used and top up your hours when you need to.
- Flexible, with no contract or commitment level
- Remote and Onsite Support
- Pay for what you use
- Access to a dedicated and fully trained technical team
- Ideal for those with fewer IT Support requirements
Cloud Services Support
Our cloud support service ensures the optimal configuration and cost effectiveness of your cloud services.
With remote monitoring, our engineers and technicians work to the highest of standards managing capacity control, operating system management and security of your cloud systems…keeping your business running smoothly
On Premise support
Sometimes hardware fails, or you just need an engineer to be onsite to diagnose a problem.
Our on-premise support is on hand. From infrastructure issues to hardware faults and preventative maintenance our experience team will be on hand, in house to keep your systems running smoothly.