Telecom Solutions
At the heart of any businesses is a robust communications foundation, allowing your staff to connect and work together reliably. We offer a range of telecom solutions from hardwired leased lines through to VOIP systems and beyond.
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Telecom Solutions for the Connected Business
Dive into the world of bespoke IT telecom solutions with Commercial Networks Limited, your partner in redefining business communication. Seamless communication is the cornerstone of success, and our hosted telephone systems are at the forefront of this revolution. By combining high-speed internet connections with sophisticated mobile integration, we elevate your telecom infrastructure to new heights. Our expertise lies in creating environments where calls are clearer, data flows more swiftly, and your team remains connected, no matter where they are. This isn’t just about maintaining contact; it’s about redefining how your business communicates. Embrace unparalleled flexibility and cost efficiency with our customised solutions, designed to streamline your telecoms operations and position your enterprise a step ahead in a connected world.
Our Expertise in Corporate Telecom Solutions
Hosted business telephone systems
Streamline your companies telecoms, increase your flexibility and reduce your overcall costs with a reliable VOIP system. We are able to provide a complete range of telecom services from PSTN lines to MPLS networks.
Leased lines & FTTP
Leased lines & FTTP connections bring the ultimate in reliability and speed for your organisation. Guaranteeing bandwidth with a continuous data flow. Our broadband and FTTC services are supported by our own helpdesk so no need to call and wait in a long queue with the ISP.
Mobile Devices
We have many years of experience planning & implementing mobile solutions – phones, tablets and laptops. We can seamlessly integrate these devices into your existing office network. We can also design and implement secure wireless networks so you can share data and work whilst moving to different locations within the office.
Discover Our VOIP Telecom Solutions
Voice Over Internet Protocol (VOIP) represents the next generation of telecommunication technology, allowing you to make voice calls using a broadband internet connection instead of a regular phone line. This innovative technology converts your voice into a digital signal, enabling you to conduct a call directly from a computer, a VOIP phone, or other data-driven devices.
Transitioning to a VOIP system with Commercial Networks Limited is a smooth and hassle-free process. Our team of experts manages the transition meticulously, ensuring there is no disruption to your daily operations. One of the key concerns for businesses when switching to a new telephone system is the potential loss of their established phone numbers. We understand the importance of maintaining your existing contacts, which is why we guarantee that you can keep your current numbers, preserving your professional presence and avoiding any confusion for your clients.
What We offer
We offer a managed phone system using 3CX, a leading VoIP platform that provides a wide range of features and benefits for businesses. As 3CX partners, we have extensive experience in setting up and managing VoIP systems, and we are committed to providing top-notch service and support to all our clients.
We are 3CX partners, and as such, we fully manage the 3CX phone system. Our services include software updates, technical support, and maintenance, allowing you to focus on running your business. With multiple phone systems managed by us across Staffordshire, Stoke On Trent, Newcastle Under Lyme and years of experience, you can trust us to provide reliable and efficient phone system management.
Find us on 3CX partners page here.
Benefits of VOIP Systems
Cost-Effective
Reduce your telecommunication costs significantly as VOIP calls are cheaper than traditional telephony, especially when it comes to international calls.
Highly Flexible
Your employees can take their numbers with them as they travel, work remotely, or move to different locations within the office.
Scalability
Easily add or remove lines with minimal hassle, allowing your communication system to grow with your business.
Feature-Rich
Access a wide range of features such as call forwarding, voicemail to email transcription, and conference calling, all designed to enhance productivity.
Improved Reliability
With our managed transition and robust infrastructure, experience clear, uninterrupted calls, ensuring your business maintains its professional image.
Our Approach in your transition
Help & FAQs
VoIP business phones enable calls over the internet with impressive reliability, boasting 99.999% uptime. Users enjoy crystal-clear sound quality and have access to advanced features such as voicemail-to-email and call forwarding to mobile devices. These features surpass traditional phone systems, offering enhanced flexibility and functionality that are essential for the modern British workplace.
- On-Premises VoIP: This system requires that all the necessary equipment, like the IP PBX and servers, are housed within the user’s facility. It gives businesses full control over their telephone system, which can be customised to a high degree. However, it involves a higher upfront investment in hardware and ongoing maintenance.
- Hosted VoIP (or Cloud VoIP): With this service, the provider manages all the technical aspects in the cloud. This means there’s little to no hardware to maintain on the user’s end, making it an attractive option for businesses looking to reduce initial costs and offload maintenance. It offers scalability and ease of management, with the service provider handling the backend infrastructure.
Yes, one of the significant advantages of VoIP systems is their ability to integrate with a wide range of other business applications. This includes Customer Relationship Management (CRM) software, email platforms, and productivity tools like Office 365. For instance, VoIP can synchronise with a CRM to automatically log calls, show customer information on incoming calls, and enable click-to-call functionality directly from the CRM interface. This integration streamlines workflows, enhances customer service, and improves overall efficiency within a business.