Support

IT Helpdesk

IT Contract Support

Take out an IT Support Contract with Commercial Networks and let us support and maintain your IT network so you can focus your energies on running your business.

Supporting your IT Needs

Commercial Networks have over 40 years of experience providing IT & Network support to businesses of all sizes throughout the UK.

Our contract packages are designed to achieve the maximum level of performance and reliability for your IT Systems, with a minimum amount of downtime. Our experienced technicians can help with a wide variety of issues from day to day helpdesk support, network support & monitoring, and Windows Server Management.  As times have changed we have moved with the times and able to offer patch managment to help protect from crypto attacks.  We understand cloud computing and have several years experuience of moving customers data and services to the cloud.  The cloud can work well for all business’s but we feel it has to be setup correctly int he first place.  We are happy to discuss your projects at no cost to ensure that you get the best return on investment for your business.

No matter the size of your business, Commercial Networks can help support your IT needs but using our years of experience and cutting edge tools to better advise our customers.

Outlook on Laptop

All contracts are custom designed to our clients requirements

Contracts Offer

  • Telephone helpdesk & e-mail IT support
  • Remote management of server(s) and machines
  • Managemnt of cloud services
  • Unlimited on-site IT support
  • SLA’s
  • Remote management of workstations and servers including patch mangement
  • Pre-emptive maintenance visits
  • 24/7 server, backup and internet monitoring
  • Warranty co-ordination
  • No travel time & expenses charge
  • Reduced rate for consultancy services

Benefits of sourcing hardware through us

  • Warranty co ordination
  • Ensuring products meet requirements
  • Best value for your investment
  • No manufacturer tie-ins

Pay as You Go Packages

We also offer flexible pay as you go packages which are perfect for start-up companies or organisations with less than 5 employees. You can use us as much or as little as you need depending on your requirements.  We can assist with setting up user accounts within Office 365 or the migrating of data between cloud providers.

  • Flexible, with no contract or commitment level
  • Remote and Onsite Support
  • Pay for what you use
  • Access to a dedicated and fully trained technical team
  • Ideal for those with fewer IT Support requirements

GIVE US A CALL

If you’d like to have a chat about our services & how we can help call us on 0333 444 3455

SEND US AN EMAIL

Email us at any time and we will get straight back to you
sales@cnltd.co.uk