Video Conferencing

During the COVID outbreak we have all been using video more and more be it with Zoom Google or Teams. They have all seen security breaches and had issues as the increase in usage. We recommend install and fully manage 3CX for our clients. It is a full phone system offering all the facilities you could require and it includes Video Conferencing. App-free Video Conferencing for Unlimited Users Most video conferencing solutions require users to download an app or signup...

Sky Shield Blocking 3CX

Working from home using SKY broadband ? Using 3CX and having issues ? It appears over the weekend that SKY have added the 3cx.co.uk to there blocked sites. This will cause issues if you use a 3CX phone system. In order to get your phone back on and working the following guide should help you to change your Sky Shield settings to allow this to work again. If you go to https://www.sky.com/myaccount And sign in to your sky account And...

Poll to be added to Outlook

You will no longer need to download the Quick Poll add-in from the store and manually install it in Outlook to create a poll . This will be gradually rolling this out to Outlook for Mac and Outlook on the web (desktop) beginning in late March 2020. The rollout for Outlook for Mac and Outlook on the web will be completed in late April. This message is associated with Microsoft 365 Roadmap IDs 61203 and 61372.How does this affect me? Your Outlook for...

What actually is an MSP

We constantly refer to ourselves as an MSP. What exactly is an MSP and are all MSP’s equal ? The term MSP seems to have been generated by us IT folk. It stands for Managed Service Provider, meaning more than the traditional IT support company. As an MSP the company will not just react to your IT issues and fix them they will be proactive. They may also include tools to backup and protect your systems, these may or may...

Google to increase prices

Google have recently announced the increase in G Suite pricing. This makes Office 365 from Microsoft more appealing. We have been transferring customers from many different email systems. We believe the price increase will push more businesses down the Office 365 route. G Suite range of products will still appeal to a variety of businesses who can run in a browser. A lot of small and medium businesses however still like to use traditional desktop applications such as word excel...

Transitioning from Skype For Business to Microsoft Teams

Microsoft recently announced that the roadmap for bringing Skype for Business Online features and functionality into Microsoft Teams is now confirmed – meaning within Office 365, Microsoft Teams is now the focus of all messaging, meeting and calling as the primary communications client. This transition represents a great opportunity for you to help your customers realise the benefits of intelligent collaboration. By bringing Skype for Business into Teams, there’s now a single hub for teamwork with integrated voice and video and communications...

Are you paying too much for your Office 365 subscription

Is your business using Office 365 ? Many businesses today have moved from on premise server technology to cloud based solutions.  Whilst these solutions offer a great way to collaborate and work, your monthly costs could be going up and up.  We find that by carrying out a free review of your Office 365 licenses there can be some big savings to be made.  If you manage your own 365 environment there may be users that no longer work for...

Share OneDrive files and folders

Applies To: SharePoint Online Office for business Office 365 Admin OneDrive for Business SharePoint Server 2013 Enterprise SharePoint Server 2013 SharePoint Server 2016 Office.com OneDrive SharePoint Online Small Business More…LessYou can use OneDrive to share photos, Microsoft Office documents, other files, and entire folders with people. The files and folders you store in OneDrive are private until you decide to share them and you can stop sharing at any time.OneDrive – Personal OneDrive – Business Note: If you see different options than the video shows, you’re probably signed in with your work or school account....

Take a Look Video on Salesforce and 3CX Integration

Salesforce and 3CX Integration Are you looking to integrate Salesforce and 3CX ? With a 3CX Pro licence you can easily integrate popular CRMs with your 3CX PBX. They recently added the ability for PBX Admins to integrate CRMs from the management console (server-side) so that no manual configuration is required on the extension’s client. One of the CRMs that can be configured server-side is Salesforce.It’s as easy as 1,2,3 and to show you just how it’s done we’ve prepared a...

Free Business Phone System

Your Business Phone System + Hosting. Free for 1 year. Try 3CX’s free Phone System Hosted on Google, OVH or on-premise Get the free edition of 3CX’s business VoIP phone system with one year free hosting on Google Cloud. 3CX’s free business phone system includes free web conferencing participants and unlimited extensions. You can even bring your own SIP Trunk – no need to set up a new one. Use your free business phone system either on-premise on Windows or Linux...